Aged Care

palliative careAre you caring for an elderly person? The aged care system can be difficult to navigate. Find out what support you and the person you care for are entitled to here:

My Aged Care

The starting point for all new aged care referrals and services now is My Aged Care, a website and phone number, which is known as the My Aged Care ‘gateway’.  So if you want an aged care service (any aged care service, not just residential care), you start by contacting My Aged Care on 1800 200 422 /

The Queensland Government’s seniors website

Gives information on topics ranging from retirement and healthy living to in-home support, transport assistance and legal services for seniors. Suggestions and contact details are also provided for getting involved in volunteering and social activities in your local community.

You can even find out how to save on the cost of living and apply for a Seniors Card or Seniors Business Discount Card, which give eligible seniors access to discounts at more than 6900 businesses across the state.

Seniors Enquiry Line 

Provides information on issues of interest to seniors including social activities, household assistance and retirement accommodation. Call 1300 135 500.

Queensland Council of Grandparents 

Advocates for and represents the interests of grandparents and their support groups within Queensland; to address the financial, physical, information and referrals, social, legal and emotional needs of grandparents and other relative carers who are caring full or part time for their grandchildren or relative child or are denied access to their grandchildren.

Aged Care Report Card (ACRC)

How does your aged care service provider rate? The Aged Care Report Card is an independent, reliable and objective internet resource that rates and reviews Aged Care Facilities by people with first-hand experience, be it personally or professionally.