Family Support and Advocacy

Sometimes, carers find themselves in a position where their role as decision-maker is called into question. This is usually where the person being cared for is unable to make decisions for themselves. Family or other conflicts may arise.

Where appropriate, Carers Queensland can help you navigate the legal and administrative systems designed to resolve such issues.

Carers Queensland’s Guardianship & Advocacy Program (GAP) is available to support family carers through Queensland’s guardianship and administration regime.

GAP is able to assist family carers who are experiencing difficulties in their role of caring for an adult with impaired decision-making capacity.

To understand more about how Carers Queensland can help, watch this brief video:

Carers Queensland’s Guardianship & Advocacy program can:

  • Provide advice on applications for the appointment of a guardian and/or administrator for an adult
  • Assist in the preparation of applications for the appointment or review of a guardian and/or administrator
  • Provide advice on the completion and use of enduring documents such as Enduring Power of Attorney, Advance Health Directive & Advance Health Directive (Mental Health)
  • Advocate or represent you before the Queensland Civil & Administrative Tribunal (QCAT).
  • Assist and support you in negotiating and working with the Office of the Public Guardian and the Public Trustee of Queensland.
  • Assist and support you in working with service providers and where the possibility of an intervention by the Public Guardian or QCAT has been made.

Call 1800 242 636 to discuss your needs.


You are in control

The GAP team will never take over or influence you affairs. Our officers’ role is to be on your side and do what we can to safeguard your role as a family carer. We will always seek your informed consent and written permission before any work is undertaken.

Who we work with

The Queensland Civil and Administrative Tribunal (QCAT) aims to provide accessible, cost effective and informal tribunal services for a wide range of matters affecting the community. To learn more, watch the video below:

The Public Trustee provides enduring powers of attorney, free wills, investment, executor and financial administration services to Queenslanders. Watch the video below to learn more:

The Office of the Public Guardian aims to protect the rights of vulnerable Queenslanders, learn more here:

Aged and Disability Advocacy (ADA) is a state-wide service offering advocacy support for the aged and disabled. Watch the video to learn more:

Education for interested parties

In addition to supporting individuals, Carers Queensland’s Guardianship & Advocacy team is able to conduct presentations and community education sessions to groups, service providers, health practitioners and organisations throughout Queensland. Call 1800 242 363 to enquire about training and education.

The Department of Justice & Attorney-General is proud to provide funding to Carers Queensland to increase Queenslanders’ access to the justice system.